Products
Company
Customer Stories

Trusted by enterprises
around the world

See how leading organizations across industries have transformed their IT operations with MinusNow's AI-driven ITSM platform.

500+
Enterprise customers
40+
Countries served
73%
Avg. MTTR reduction
$2.4M
Avg. annual savings

Companies that rely on MinusNow

TC
TechCorp Global
HN
HealthNet Systems
RM
RetailMax Inc.
EC
EduCloud Platform
GS
GovSecure Agency
CN
CloudNova SaaS

Real results from real teams

Explore how organizations in different industries leverage MinusNow to achieve operational excellence.

All Industries Financial Services Healthcare Retail Education Government Technology
Financial Services

60% Reduction in Mean Time to Resolution

TechCorp Global transformed their IT operations across 15 data centers. By leveraging MinusNow's AI auto-healing and RCA engine, they dramatically reduced incident resolution times and achieved 99.97% uptime.

60%
MTTR Reduction
99.97%
Uptime
$2.4M
Cost Saved
“MinusNow's AI-driven automation has been a game changer. Our L1 efficiency improved by 45% in the first quarter.” — VP of IT Operations, TechCorp Global
Healthcare

HIPAA Compliance with Zero Security Incidents

HealthNet Systems deployed MinusNow to manage IT operations across 90+ clinics. The platform's built-in compliance framework, vulnerability management, and automated patch management ensured 100% HIPAA audit compliance.

100%
Compliance
90+
Clinics
0
Security Gaps
“The automated compliance reporting alone saves our team 40+ hours per month.” — CISO, HealthNet Systems
Retail & E-Commerce

Handling 100K+ Transactions with Zero Downtime

RetailMax integrated MinusNow's monitoring and auto-healing capabilities to manage their Black Friday infrastructure. Predictive analytics prevented 12 potential outages during peak traffic.

12
Outages Prevented
100K+
Peak TPS
$1.8M
Revenue Protected
“MinusNow's predictive alerting gave us 15-minute advance warning before any degradation occurred.” — CTO, RetailMax Inc.
Education Technology

Scaling IT Support for 2M+ Students

EduCloud Platform used MinusNow's self-service portal, AI chatbot, and knowledge base to support 2M+ students and 50K+ educators across 500 institutions, reducing L1 ticket volume by 70%.

70%
L1 Reduction
2M+
Users
500
Institutions
“The AI chatbot handles 60% of common queries automatically. Our support team can now focus on complex issues.” — Head of IT, EduCloud Platform
Government

FedRAMP-Ready ITSM for Federal Operations

GovSecure Agency deployed MinusNow's on-premises solution to manage classified IT infrastructure. The audit trail, role-based access, and encryption features met all federal security requirements.

100%
Audit Passed
15K
Assets Managed
24/7
Support SLA
“MinusNow's on-prem deployment gave us full control over sensitive data while providing enterprise-grade ITSM capabilities.” — IT Director, GovSecure Agency
Technology / SaaS

DevOps-ITSM Integration for 50+ Microservices

CloudNova integrated MinusNow with their CI/CD pipeline, monitoring stack (Prometheus, Grafana, PagerDuty), and Kubernetes infrastructure for end-to-end incident automation.

50+
Microservices
85%
Auto-Resolved
4min
Avg MTTR
“The plugin marketplace made integrating our entire tool stack seamless. We were operational in under 2 weeks.” — VP Engineering, CloudNova SaaS

Why customers choose us

Common themes from customer feedback across all industries.

🧠

Explainable AI

Every recommendation comes with reasoning, confidence scores, and compliance mapping. No black-box decisions.

Rapid Deployment

Average time to production: 2 weeks. Pre-built integrations with Prometheus, Grafana, PagerDuty, Jira, and more.

🔒

Enterprise Security

SOC 2 Type II, ISO 27001, HIPAA-ready, GDPR compliant, and FedRAMP authorization pending.

📊

Measurable ROI

Customers report an average $2.4M annual savings with 60-73% MTTR reduction in the first 90 days.

🔄

Auto-Healing

73% of incidents auto-resolved. AI-driven runbooks execute remediation with safety checks and rollback protection.

🌐

Global Support

24/7 support across 40+ countries. Dedicated CSMs for enterprise accounts with 99.99% platform uptime SLA.

Ready to transform your IT operations?

Join 500+ enterprises that trust MinusNow to manage their critical infrastructure with AI-powered automation.