The only unified platform that deploys in 30 minutes — ticketing, patching, monitoring, auto-healing, RCA, and AI ops in a single executable.
14 integrated capabilities that redefine what an ITSM platform can do. Each one built from zero — no bolt-ons, no third-party plugins, just native power.
Built like a command-center: every capability is native, cross-linked (Incidents → Problems → Changes → Assets), and designed to automate the entire lifecycle—not just ticketing.
AI detects, diagnoses, and remediates incidents in under 60 seconds — zero human intervention, zero downtime. Self-learning runbooks that improve with every resolution.
Full forensic audit trail for every ticket — who, what, when, and why. Immutable logs with tamper-proof hashing for compliance and accountability.
Automated root cause analysis with server, DB & app-level log correlation. Timeline reconstruction, dependency tracing and exportable business impact reports.
Weighted AI routing based on real-time workload, skill matrix, shift schedule & availability. Zero manual triage with intelligent escalation paths.
Structured digital handover with pending tickets, open incidents, key alerts & context. Never lose information between shifts again.
Visual roster management with on-call scheduling, auto-escalation, holiday coverage & timezone-aware rotation across global teams.
Predictive capacity planning with trend analysis, resource forecasting, cost optimization & automated scaling recommendations.
Continuous CVE scanning, risk-scored prioritization, scheduled patch cycles & SLA-driven remediation workflows with rollback support.
Agentless & agent-based 24/7 monitoring with intelligent alerting, anomaly detection, health scoring & auto-correlation.
Auto-discovered asset database with dependency mapping, lifecycle tracking, configuration drift detection & impact analysis.
Natural language interface for infrastructure queries, ticket creation, status checks & knowledge retrieval — instant, context-aware responses.
Role-based access, SSO/SCIM integration, segregation of duties, audit logging & policy enforcement across all platform modules.
Full agile sprint lifecycle — board, backlog, burndown charts, velocity tracking, daily standups & retrospectives. Linked directly to ITSM tickets.
Enterprise-grade HA architecture with graceful degradation, self-healing services, automatic failover & built-in observability. Zero feature loss during disruptions.
When monitoring detects a critical event — high CPU, disk full, service crash, certificate expiry — the Auto-Healing engine instantly executes pre-approved runbooks. No pages, no waiting, no human errors. Services restore in seconds, not hours.
Our integrated platform provides everything your organization needs to streamline operations, minimize disruptions, and deliver exceptional support experiences.
ML-powered anomaly detection, automatic severity classification, and intelligent routing to the right team — reducing triage time and accelerating resolution.
Learn moreAutomated asset discovery, dependency mapping, and real-time configuration tracking. Full visibility into every component of your infrastructure ecosystem.
Learn moreLive performance dashboards, intelligent alerting, and predictive anomaly detection across CPU, memory, network, and application metrics.
Learn moreSelf-healing workflows that remediate incidents in seconds without human intervention. The AI learns from patterns to predict and prevent failures proactively.
Learn moreQuantum-resistant encryption, zero-trust architecture, RBAC, and audit logging. Meet HIPAA, PCI-DSS, FedRAMP, and ISO 27001 compliance standards.
Learn moreRisk-assessed deployment workflows, automated impact analysis, and one-click rollback. Every change maintains service stability and regulatory compliance.
Learn morePre-configured compliance frameworks, industry-specific workflows, and deployment models designed for your sector.
HIPAA compliant with PHI protection, audit trails, and encrypted data handling.
PCI-DSS ready with segregation of duties and change controls.
DevOps-ready with CI/CD integration, API-first architecture, and SRE tooling.
FedRAMP ready with on-premises deployment, air-gap support, and CJIS compliance.
A practical adoption model with clear milestones, ownership, and expected business impact at each stage.
Deploy application, connect identity, import base CMDB data, and configure SLA policies.
Map incident, change, and request flows to your operating model with automation guardrails.
Activate AI triage, suggested remediations, and explainable RCA for repeatable resolution quality.
Review KPI trends, tighten thresholds, and continuously improve MTTR, change success, and compliance posture.
Start free with up to 25 nodes. Scale with ultra-low base + per-node + per-technician pricing. End users always free.